Privacy Policy — How 444bk Collects, Uses, and Protects Your Data

1 Overview

444bk ("we", "us", "our", or the "Platform") operates the online casino and sports betting website at 444bk.io. We are committed to protecting the personal information of every player who visits or registers on our platform, including all players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh.

This Privacy Policy (the "Policy") describes the types of personal data we collect, the lawful purposes for which we use it, the parties with whom we may share it, and the rights you hold as a data subject. It applies to all data processed through the 444bk website, mobile-optimised browser experience, customer support channels, and any future 444bk applications.

This Policy should be read in conjunction with the 444bk Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the 444bk platform.

2 Data We Collect

444bk collects personal data in several categories depending on how you interact with the platform. The table below summarises the categories of personal data we may hold about you:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data, except where identity verification documents incidentally contain such information and their collection is strictly necessary to fulfil our KYC obligations.

3 How Data Is Collected

444bk collects personal data through the following channels:

• Direct submission: Information you provide when creating your account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to a survey.
• Automated technologies: Technical and usage data collected automatically when you access the 444bk platform, including via cookies, web beacons, and server log files. See Section 9 (Cookies) for further detail.
• Payment processors: Transaction confirmation data shared with 444bk by payment partners including bKash, Nagad, Rocket, Dutch-Bangla Bank, and other banking partners when you initiate a deposit or withdrawal.
• Identity verification providers: Where we engage third-party KYC or fraud-screening services, those providers may share identity confirmation data with us to satisfy our player verification obligations.
• Affiliate and referral partners: If you arrive at 444bk via an affiliate link or referral programme, the affiliate may share a referral identifier with us. We do not receive your personal data from the affiliate beyond what is necessary to attribute the referral.

4 Purpose of Processing

444bk processes your personal data for the following purposes:

1. Account creation and management: To register your account, verify your identity, maintain your player profile, and provide access to the platform's games and betting markets.
2. Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer in Bangladeshi Taka (৳), and to maintain accurate financial records of all transactions.
3. Legal and regulatory compliance: To fulfil anti-money-laundering (AML) obligations, Know Your Customer (KYC) requirements, age verification (21+), and any other applicable legal or regulatory duties.
4. Responsible gaming: To monitor gaming behaviour, identify signs of problem gambling, apply player-requested limits or self-exclusions, and fulfil our duty of care obligations under our Responsible Gaming Policy.
5. Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeovers, collusion, bonus abuse, money laundering, and other prohibited conduct as defined in the Terms & Conditions.
6. Customer support: To respond to your enquiries, resolve disputes, process complaints, and deliver technical assistance via email and live support channels.
7. Platform improvement: To analyse usage data, improve game performance, personalise the platform experience, and conduct testing and research to enhance 444bk's services.
8. Marketing and promotions: To send promotional offers, bonus notifications, and seasonal campaign messages (such as Eid or Pohela Boishakh promotions) to players who have opted in to receive marketing communications. You may opt out at any time via your account settings.
9. Legal claims: To establish, exercise, or defend legal claims arising out of or in connection with your use of the 444bk platform.

5 Legal Basis for Processing

444bk processes your personal data on one or more of the following lawful bases, depending on the nature of the processing activity:

• Contractual necessity: Processing required to perform our contract with you — including account registration, transaction processing, and providing access to games and betting markets.
• Legal obligation: Processing necessary to comply with applicable legal and regulatory requirements, including AML checks, KYC verification, age verification, and record-keeping obligations.
• Legitimate interests: Processing carried out to pursue 444bk's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for the delivery of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Data Sharing

444bk does not sell your personal data to third parties. We may share your data only in the following limited circumstances and only to the extent strictly necessary:

• Payment service providers: bKash, Nagad, Rocket, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to perform document verification and identity screening as part of our age and fraud-prevention obligations.
• Game content providers: Software providers including Pragmatic Play, Evolution Gaming, Microgaming, Spribe, Ezugi, and NetEnt may receive limited technical session data necessary for game delivery. They do not receive full player identity data.
• IT and hosting infrastructure providers: Cloud hosting, data centre, and cybersecurity service providers who process data solely on 444bk's instructions under contractual data processing agreements.
• Legal authorities: Law enforcement agencies, financial intelligence units, regulatory bodies, or courts where disclosure is required by applicable law, a court order, or to protect the rights, property, or safety of 444bk, its players, or the general public.
• Business transfers: In the event of a merger, acquisition, sale of assets, or restructuring of the 444bk business, player data may be transferred to the successor entity, subject to equivalent privacy protections.

All third-party data processors engaged by 444bk are bound by contractual obligations that require them to protect your data, process it only for the specified purpose, and not share it further without our authorisation.

7 Data Retention

444bk retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable legal, regulatory, or contractual obligations. The following indicative retention periods apply:

On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

8 Security Measures

444bk implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and 444bk servers is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when using 444bk.io.
• Access controls: Personal data is accessible only to 444bk personnel and authorised service providers who have a legitimate need to process it. Access is governed by role-based permissions and is regularly audited.
• Password security: Account passwords are stored using strong cryptographic hashing algorithms. 444bk staff can never view your plain-text password. You are responsible for choosing a strong, unique password and keeping it confidential.
• Two-factor authentication: Where available, 444bk recommends enabling two-factor authentication (2FA) on your account to add a second layer of login security.
• Intrusion detection: 444bk employs continuous monitoring tools to detect and respond to suspicious access patterns, unusual login attempts, and potential data breaches in real time.
• Data minimisation: 444bk collects only the personal data that is strictly necessary for the specified purpose, and does not retain data beyond the periods defined in Section 7.

While 444bk takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong and unique password for your 444bk account and to report any suspected unauthorised access to [email protected] immediately.

9 Cookies

444bk uses cookies and similar tracking technologies to deliver and improve the platform experience. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow 444bk to recognise your device on subsequent visits and to remember your preferences and session state.

The following categories of cookies are used on the 444bk platform:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during a visit. Without these cookies, core platform features cannot be delivered. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, device type, and last-used payment method, to provide a more personalised experience on return visits.
• Analytics cookies: Collect anonymised usage statistics (pages visited, session duration, feature engagement) to help 444bk understand how the platform is used and identify areas for improvement.
• Security cookies: Help 444bk detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts by analysing behavioural signals and device fingerprints.

You may manage cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair core platform functionality, including your ability to log in and access games. Clearing cookies will also log you out of any active session.

10 Your Rights

As a player whose personal data is processed by 444bk, you hold a number of rights in relation to that data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within a reasonable timeframe, typically within 30 days.

Please note that certain rights are subject to exceptions. For example, we may not be able to erase data that we are legally required to retain under AML or financial record-keeping obligations. We will always inform you of the reason if we are unable to fulfil a request.

11 Minors

The 444bk platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from persons under the age of 21. Our registration process includes age declaration and is supported by KYC age verification procedures.

12 Third-Party Links

The 444bk platform may display references to third-party brands (such as game studios, payment providers, or sporting organisations) in an informational context. This Privacy Policy applies solely to data processed by 444bk through the 444bk.io platform. 444bk is not responsible for the privacy practices or content of any third-party websites or services. If you navigate away from 444bk.io to a third-party site, we encourage you to review that site's privacy policy before submitting any personal data.

13 Policy Changes

444bk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via their registered email address and/or via a prominent notice on the 444bk platform prior to the changes taking effect.

The revised Policy will display the updated effective date at the top of the document. Your continued use of the 444bk platform following the effective date of any amended Policy constitutes your acknowledgement of the changes. We recommend that you review this Policy periodically to remain informed of how your data is protected.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 444bk processes your personal data, please contact our support team using the details below. The email address is displayed as plain text only — please copy it into your email client to send a message.

We aim to respond to all privacy-related enquiries within 30 calendar days of receipt. Complex requests may take longer, in which case we will inform you of the expected timeframe.